Privacy Policy

This Privacy Policy explains how Vitoo (“we”, “our”, “us”) collects, uses, and protects your personal information when you access vitoo.com and play our free online HTML5 games. We are committed to respecting your privacy and complying with the General Data Protection Regulation (GDPR) of the European Union as well as Belgian data protection law.

Information We Collect

We collect different types of information in order to provide, optimize, and improve our Service:

• Personal Data: Vitoo does not generally require registration. However, if you choose to contact us or subscribe to newsletters, we may collect personal information such as your name, email address, or username. This data will only be used for the purpose for which you provided it.
• Usage Data: When you visit Vitoo, we automatically collect technical data such as your IP address, browser type and version, device type, operating system, pages visited, time spent on the site, referring/exit pages, and diagnostic data. This helps us improve game performance, loading speed, and user experience.
• Cookies & Tracking Technologies: We use cookies, local storage, and similar technologies to personalize ads, measure analytics, and remember preferences. You can manage or disable cookies in your browser settings. Details are explained in our Cookie Policy.

How We Use Information

We use collected data for purposes such as:

• To deliver and maintain our free gaming service (HTML5 games, browser gameplay, and mobile compatibility).
• To improve site functionality, loading times, and content recommendations.
• To notify you about updates, new games, or changes in service.
• To provide limited customer support when contacted.
• To measure analytics and understand user behavior for SEO and platform optimization.
• To display advertising, including personalized ads where legally permitted.
• To detect, prevent, and address fraud, abuse, or technical issues.

Legal Basis for Processing (GDPR)

Under the GDPR, Vitoo processes personal data based on the following legal grounds:

• Consent: When you accept cookies or sign up for communication.
• Contractual necessity: To deliver services you request (e.g., gameplay, newsletters).
• Legitimate interests: To improve site usability, protect against fraud, and maintain security.
• Legal obligations: To comply with applicable Belgian and EU law.

Disclosure of Data

We may share your data only when strictly necessary:

• To comply with legal obligations (e.g., Belgian or EU authorities).
• To protect the rights, property, or safety of Vitoo, our users, or the public.
• To prevent fraud, abuse, or technical issues.
• With trusted third-party service providers (analytics, advertising networks) under GDPR-compliant contracts.

Data Retention

We retain personal data only as long as necessary for the purposes outlined above. Usage and analytics data may be kept longer for statistical purposes, but will be anonymized wherever possible.

Security of Data

We take reasonable technical and organizational measures to protect your data. However, no online transmission or storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children’s Privacy

Vitoo is designed for casual entertainment and includes games suitable for general audiences. We do not knowingly collect personal data from children under 13 (or the age of consent in your jurisdiction). If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request deletion.

Your Rights (GDPR & Belgian Law)

You have the following rights regarding your personal data:

• The right to access, correct, or delete your personal data.
• The right to withdraw consent at any time (e.g., for cookies or newsletters).
• The right to restrict or object to data processing.
• The right to data portability (to receive a copy in a structured format).
• The right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect new legal requirements, features, or technologies. Updates will be posted on this page with the “Last updated” date below.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us via the Contact page or by email at privacy@vitoo.com.

Last updated: August 30, 2025 — Brussels, Belgium